I am not happy with the service I received on the phone, what can I do?
Answer
The staff of the Communications Center attempt to deal with every call in a courteous manner. Due to the nature of emergency situations, our staff attempt to get the information required to locate you and determine the proper response in as short a time as possible. Some emergencies do require a more assertive approach to gain the information. If you feel that your call was not handled appropriately, you may contact the director of operations at (765) 675-2111.